DELIVERY TERMS
We ship our products only to trusted and reliable transport companies: FedEx, UPS, GLS and DPD.
Shipping costs are calculated individually for different types of goods and depend on the type of product and delivery address.
Please note: if you order wallpaper and a painting, the cost of both products will be paid separately (we cannot send these products in one parcel).
DELIVERY TIME
Delivery within the UK typically takes 7-10 working days. Please allow an additional 1 to 3 days for production.
SHIPPING COSTS
Delivery to the UK is free of charge. Exceptions may apply to hard-to-reach regions, determined by the transport service. Visit our order calculator page for shipping costs to other regions.
DELIVERY METHODS
All orders are dispatched via courier services to the address provided during checkout.
DELIVERY LOCATIONS
We offer delivery to all European countries, the UK, USA, and Canada.
ORDER TRACKING POLICY
Once your order is handed over to the delivery service, you will receive an email containing a tracking link.
If you haven't received the email, please contact us via [email protected] for assistance.
PRODUCT PRICES
The prices displayed on the product cards of our website represent the cost for the minimum ordering area available (0.49m²) of the most popular material offered.
Your final product price is influenced by various factors including the order area, selected material, and any additional options chosen during order configuration.
Upon receiving an order, we routinely review product prices. If an error in pricing for the products you've ordered is identified, we will promptly reach out to provide you with the option to proceed with the purchase at the corrected price or cancel your order. We will hold off on processing your order until we receive your response. Should we be unable to contact you using the provided contact information at checkout, we'll consider the order canceled and notify you accordingly in writing.
All prices are quoted in GBP including VAT. Delivery to the UK is included in the order price. Delivery to other countries is charged separately.
PAYMENT METHODS
We use only reliable and secure payment methods on our website. Choose the one that best suits your needs:
- ONLINE PAYMENT BY CARD:We accept all major credit and debit cards, including Visa, MasterCard. Your card details are processed securely, ensuring a safe and seamless transaction experience.
- PAYPAL:PayPal offers a secure and convenient way to pay for your order. Simply log in to your PayPal account during checkout to complete your purchase without sharing your financial details.
- KLARNA:Klarna provides flexible payment options to suit your preferences. You can choose to pay now, pay later, or split your payment into installments. Klarna ensures a secure transaction process and offers buyer protection for added peace of mind.